Incident response

A shop ledger page, 1899. Every line adds up.
Production Bug or Incident? A Simple Severity Triage for Small Teams
A lightweight severity scheme for small teams: define levels by user impact, decide who declares incidents, use a short comms template and know when to page someone.
4 min read
Shipping Bugs to Production: Smaller PRs, Rollbacks and Recovery
Every team ships bugs. Reduce the odds and the damage with smaller pull requests, a rollback-first reflex, feature flags, release checklists and blameless post-incident notes.
4 min read